Ess Electronics ("we", "us", "our") respects your privacy, and is committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website (esselectronics.mv) or otherwise interact with us.
Your use and continued use of the Site will constitute your deemed consent to the terms of this Privacy Policy.
Information you provide to us: your full name; billing and delivery address; contact information including email address and phone number; any additional information you provide to facilitate order fulfilment and delivery; your reviews, feedback and opinions.
With your consent, we use Google Analytics to measure visits, product views, cart activity and orders. Analytics cookies are optional. You can accept or decline and change your choice using Cookie settings. We do not send your name, email, delivery address, phone number or payment slip to Google Analytics.
Information we collect automatically: information about your use of our Site, the device you use to access it, your device's location (if location services are enabled), and information collected by cookies and similar technologies.
We use your personal data to process and fulfil orders, respond to enquiries, understand how our products and services impact you, provide a more personalised level of service, conduct market research and quality assurance, and meet legal and regulatory requirements.
We may share your personal data on a need-to-know basis with third-party payment processors, IT and marketing support providers, law enforcement or regulatory bodies where required by law, professional advisors, and any other party at your consent or direction.
We use third-party services for payment processing. We do not store or collect your payment card details — that information is provided directly to our third-party payment processors, whose use of your information is governed by their own privacy policy.
We may use your name, email address, mobile phone number, and other contact information to send you messages about our store, products, services, satisfaction surveys, events, offers and promotions.
We have technical and organisational measures in place to prevent unauthorised or accidental access, processing, erasure, loss or use of your personal data. When transmitting sensitive information, we use industry-standard SSL encryption.
The Site may contain links to third-party websites, apps, or resources. We do not accept responsibility or liability for their privacy policies or for any personal data collected through those sites.
We may modify this Privacy Policy from time to time. Any changes will be posted to the Site, and continued use of the Site following such changes constitutes acceptance of the revised Privacy Policy.
Last Updated: 7 November 2022
